Reference

Terms and Conditions That Govern Your 1bat Account

Opening an account with us means you accept these terms in full. They cover how your account works, what deposits and withdrawals via JazzCash, Easypaisa and Raast involve, what conduct is expected, and how access depends on local law and eligible regions.

Account eligibility rulesJazzCash, Easypaisa, Raast deposit termsWithdrawal and verification conditionsAccount conduct standardsJurisdiction-dependent access

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HOW WE HANDLE THIS

Security, Data and Account Conduct Standards

We apply account-level security measures including session encryption and OTP verification at login. Your personal details and wallet information — whether linked to JazzCash, Easypaisa or Raast — are held only for as long as your account is active and for the period required by our record-keeping obligations. You can request a summary of the data we hold by contacting support with your account ID. If you believe your account has been accessed without your permission, contact us immediately so we can freeze activity and begin an investigation.

OTP Login Security

Every login triggers an OTP check sent to your registered mobile number. This stops unauthorised access even if someone else has your password.

Wallet Data Retention

We store your JazzCash, Easypaisa or Raast wallet details only for transaction matching and verification purposes. We do not share this with third parties outside legal obligations.

Account Closure Requests

You can request full account closure at any time through live chat or email. We process closure requests and confirm the outcome to your registered contact within a reasonable timeframe.

Terms Dispute Process

Raise any dispute about these terms in writing via email. We log every dispute, assign a reference number and respond with our position before any account action is finalised.

What These Terms Actually Cover

1bat Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

These terms apply to every account opened through 1bat and come into effect the moment you complete registration. They set out the rules for placing activity on the platform, making deposits using JazzCash, Easypaisa or Raast, and requesting withdrawals back to the same wallet or bank

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account you registered. Withdrawals require your account to be verified — this means we confirm that the wallet name or bank details match the account holder's details on file. We do this to protect your account from unauthorised access. You are responsible for keeping your login
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credentials private; sharing them with anyone else is a breach of these terms and may result in account suspension. Access to 1bat and any activity on it is permitted only where local law allows. If your location or circumstances change in a way that affects your
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eligibility, you must stop using the account and contact our support team. We reserve the right to update these terms; any material changes will be communicated through your registered contact details or posted on this page. Continued use of the account after changes are posted means
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you accept the revised terms.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If any part of these terms is unclear or you need to raise a dispute about your account, wallet transaction or a withdrawal held for verification, our support team can walk you through it. Reach us through the channels below and reference your account ID so we can pull up your case quickly.

Common Questions About These Terms

These are the questions we get most often about how our terms apply to real account situations — deposits, withdrawals, verification and eligibility.

Yes. All three payment rails are covered. Once a deposit instruction is confirmed from your wallet, it is bound by these terms including the no-chargeback condition on completed transactions.

Your account name must match the registered wallet or bank account name. If they do not match, the withdrawal is held until you provide supporting identity documents via the verification upload in your account.

We can update terms and will notify you via your registered contact or by posting changes here. Continued account use after an update is posted counts as acceptance of the revised version.

Access depends on local law and is only permitted where eligible. If your circumstances change, you must stop using the account. Accessing from an ineligible region may result in account suspension under these terms.

Contact our support team by email, include your account ID and registered mobile number, and request a data summary. We will respond with the details held on your profile within a reasonable period.

Sharing login credentials, using a false identity during registration, attempting to reverse completed wallet payments, or accessing the platform from an ineligible region are all grounds for suspension.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Terms and Conditions That Govern Your 1bat Account

Security, Data and Account Conduct Standards

OTP Login Security

Wallet Data Retention

Account Closure Requests

Terms Dispute Process

How to Reach Us About These Terms

Common Questions About These Terms

01 Do these terms apply to deposits made via JazzCash, Easypaisa and Raast?

02 What verification is required before a withdrawal can be processed?

03 Can 1bat change these terms without asking me first?

04 What happens if I access the platform from a location where it is not permitted?

05 How do I request the personal data 1bat holds on my account?

06 What conduct can lead to account suspension under these terms?

Terms & Conditions

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